All Things Communication

Detecting a Lie Over the Phone

Jan 13 202017m listen time

Overview

Reckon you could pick up on a lie when you can’t see somebody’s face? As Dr Mark Frank explains, the mental effort of lying can leave little traces in voice fluctuation and verbal clues. With a bit of know-how, you can identify lies over the phone. As a world renowned social psychologist and authority on deception, who better to explain what you should be listening out for.

Gain Actionable Insights Into:

  • How to identify a scam call (beyond the obvious)
  • Why people who lie frequently will be easier to detect
  • Which voice clues to listen out for if you think your company leaders may be lying to you

Hosted by Pippa Woodhead

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