Communicate Change Without All the Panic

Only 5-10% of employees will understand and help to drive change in an organization. Leveraging on them will make all the difference. Yew Heng Lim, with over 20 years of experience in consulting, explains how you can best communicate to your team. He explains when you should announce the change in a town hall, when to have intimate conversations and when an email would suffice. He even shares how you can handle gossip in the organization effectively.