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Managing Your Clients

Client Engagement in a Virtual Setting

Mar 16 202113m listen time

Overview

55% of effective communication is built on body language you pick up in person, so now that everything has gone virtual – how do you continue to earn the trust of your clients and engage them? Payal Koul Mirakhur, former VP for Strategic Sales, South Asia at IBM, who has driven the business growth of multinational companies for over 25 years shares her solutions to this dilemma.

Gain Actionable Insights Into:

  • The only way you’re going to build trust virtually
  • Why your goal shouldn’t be selling, but solving your clients’ problems
  • How you can strategically use small talk to make a deeper connection with your clients

Hosted by Pippa Woodhead

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